Customized solutions

Our custom tailored services help customers maximize the benefits of their technology investment.

Service architecture

Acty is a Cloud system that is easy to use but, in situations where companies have strict IT policies or sensitive data management problems, it is possible to install an Acty server in On-Premise mode at the company's data center.

Cloud

The classic activation of the Acty service provides the activation of licenses with annual subscription of the chosen version. It is a term contract without an implied renewal mode.

On-Premise

In this architecture, the server is installed at the customer's data center. The model includes the activation of licenses as in Cloud mode, installation and maintenance services.

Client app customizations

For companies interested in enhancing their brand, Acty offers three different types of app alterations; Skin, Clone, Skeleton. The solutions differ from each other due to the degree of complexity of the change and can thus adapt to every single need. All customizations are available for Cloud and On-Premise.

SkinApp

The customer downloads the Acty app from the store as usual, but through SkinApp, companies can customize the brand at the launching of the app, inserting company colors and logo. It is available as an optional component for iOS and Android.

CloneApp

The customer downloads an app already with the company's brand, released in their stores. Upon opening, the customer can see the company's brand and colors. It is possible to implement it optionally, through a specific development for iOS and / or Android.

Skeleton

This mode is for companies that have their own app. It is carried out with the ad hoc development of the chosen functions from Acty's app and released to be inserted in the existing app. It can be made for iOS and / or Android.

Proprietary cloud storage

For companies interested in personally managing the storing of the assistance card with duration and persistence of the assistances, photos and videos recorded in the assistance, there is a connector that allows you to transfer files to a storage Cloud preferred by the company instead the Icona storage.

Integration to CRM

For all companies interested in transferring the data contained in each individual assistance and the associated files such as photos and videos, a connector is available to connect Acty to the company's software system. The connector is available for SAP, Dynamics, Deskoala and, through Zapier, for other CRMs.